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Erie Shores HealthCare is a 58-bed acute care community hospital serving the southernmost part of Canada. Our 110,000 person catchment area includes the communities of Leamington, Kingsville, Essex, Amherstburg, Belle River, and Wheatley.

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Community Response & Stabilization Team (CRST) Program Manager

Job Posting Number:





Temporary Full Time

Bargaining Unit:

Non Union

Salary Scale:

Per Human Resources

Posting Date:

2021-11-24 16:00

Closing Date:

2021-12-31 16:00

Erie Shores HealthCare (ESHC) is in search of a Program Manager, for the Community Response & Stabilization Team (CRST), under a 1-year contract.


Erie Shores HealthCare is a dynamic community hospital located in Leamington, Ontario. Servicing the Leamington, Kingsville, Essex, Harrow, Belle River, Amherstburg and Wheatley community, Erie Shores HealthCare continues to grow and adapt to the communities it serves.


Erie Shores HealthCare is currently home to 58 inpatient beds and a range of patient programs and services including a 24/7 Emergency Department, Ambulatory Care, Outpatient Diagnostic and Therapeutic Services, Laboratory Services, General Surgery, Cardiopulmonary Services, Pharmacy and Rehabilitation Services.


Erie Shores HealthCare is committed to improving the health and well-being of the people it serves by leading the development of a sustainable integrated rural health system. As an employer of choice, the hospital has a culture of caring that makes Erie Shores HealthCare a hospital of choice for patients and the communities it serves.


The Community Response and Support Team (CRST) is a partnership between Erie Shores HealthCare and Essex-Windsor EMS. Our Community Response & Stabilization Team serves Windsor-Essex County with pandemic planning and recovery. The team’s mission and vision is expanding to include the High-Priority Community Strategy that includes medical outreach for at-risk populations in our communities.


The Program Manager, Community Response & Stabilization Team (CRST) plays an integral role that effectively and efficiently manages all aspects of the Community Response and Stabilization Team, including the High Priority Community Strategy., The Program Manager will ensure that the requirements of the Health Protection and Promotion Act and all associated legislation are met by providing quality programs and services in the areas of disease.


This position works closely with the Chief Executive Officer, ESHC and Chief / Deputy Chief of Essex-Windsor EMS to provide strategic advice, address human resources requirements, establish and maintain positive relationships with systems partners and provide guidance and leadership to all CRST staff.


• Ensure that effective programs are in place to meet the requirements and standards identified in the Ontario Public Health Standards and other relevant legislation.
  • To prevent or reduce the burden of infectious disease of public health importance with particular emphasis to COVID-19 and High Priority Communities.
  • Through development of effective plans, implementation and evaluation of programs in conjunction with staff within the Community Response and stabilization Team, High Priority Communities Strategy, the Windsor and Essex County Health Unit, community partners and stakeholders.
  • By surveillance, investigation, inspection, and through monitoring, reporting and compliance with and enforcement of relevant legislation.
  • Effectively manage and be accountable for all aspects, including the financial resources of the Community Response and Stabilization Team and High Priority Communities Strategy.
  • Effectively and efficiently plan, implement and evaluate health promotion programs in conjunction with staff within the Community Response and stabilization Team, High Priority Communities Strategy, the Windsor and Essex County Health Unit, community partners and stakeholders.
  • Stay abreast of current and emerging information regarding COVID-19, other diseases and public health science.
  • Report and be accountable to various levels of government with respect to programs/activities and issues relevant to the Community Response and Stabilization Team and the High Priority Communities strategy.
• Effectively and efficiently manage human resources within the Community Response and Stabilization Team and High Priority Communities Strategy.
  • Ensure that highly qualified, professional personnel are in place to implement programs.
  • Participate in recruitment, hiring, supervising, training, mentoring, supporting, coaching and evaluating performance. Plan and organize work assignments for staff.
• Effectively assist in the management of the financial resources of the Community Response and Stabilization Team and High Priority Communities Strategy.
• Provide leadership to standing and ad-hoc committees.
• Create and maintain policies, allocate fiscal and human resources, create strategic and operational plans.
• Communicate effectively (verbally and in writing) with the community, local agencies, governing bodies, and ministry officials.
• Foster working relationships with community partners.
• Participate in the Windsor-Essex County emergency measures and by having contingency protocols in place.
• Engage with colleagues in a systematic approach to quality improvement, including the definition of the purpose and scope; development, testing and implementation of change ideas; and measurement of reach and impact.
• Other duties as enhance diversity and inclusiveness in a safe and respectful work environment.


• Bachelor’s Degree from an accredited University in Health or a related field.
• Minimum one-year experience working in the area of health promotion program development, implementation and evaluation is an asset
• Minimum of one-year knowledge and experience in the program area you are applying for is an asset.
• Proven management and team leadership skills.
• Conflict resolution/negotiation skills internally with staff and externally is required.
• Knowledge and skills in public health surveillance, investigation, outbreak contingencies and inspection, enforcement, evidence-based planning, risk communication.
• Basic knowledge in health promotion.
• Knowledge and practical application of Infection Prevention and Control (IPAC) practices.
• Proven time management skills and ability to manage multiple projects.
• Diplomacy and political astuteness.
• Data analysis, research skills, program planning, evaluation and strategic planning experience.
• Crisis/emergency planning/management.
• Computer expertise in corporate standard software is required.
• Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act.
• Successful criminal reference check is required.


Erie Shores HealthCare is an equal opportunity employer. Accommodations available on request in all parts of the recruitment and assessment process as required under ESHC’s Accommodation Policy.


As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.


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