Quality Improvement Plan

Background on the Quality Improvement Plan

In June 2010, the Ontario Government passed the Excellent Care for All Act. This legislation will help support hospitals to further improve the quality and safety of care they provide for members of our community.

One of the ways that the Excellent Care for All Act is helping hospitals meet our community’s expectations regarding quality, patient safety and accountability is through the public reporting of Quality Improvement Plans (QIP).

Quality Improvement Plans provide a meaningful way for ESHC to clearly articulate our accountability to our community, patients and staff. Our QIP is focused on creating a positive patient experience and delivering high quality health care.

Information about Quality Improvement

ESHC is a SAFE hospital that provides a high level of QUALITY care. We know this because we meet many regulatory standards that measure quality and safety.

Quality improvement is an ongoing priority that helps us continually finds new and better ways of doing things so that we can enhance care for patients, increase satisfaction and achieve even better clinical outcomes.

Our Quality Improvement Plan (QIP) is made up of two parts:

  1. A document that provides a brief overview of our quality improvement plan, highlighting and listing our hospital’s top priorities for the year.
  2. A spreadsheet that includes our improvement targets and initiatives. The spreadsheet includes a core set of indicators that all similar hospitals across the province are working on.

The Ontario Health Quality Council has requested that all hospitals report on a series of core indicators to support province-wide comparisons. The core indicators that apply to our hospital are reflected in our QIP.

The QIP is only one of the ways we are working to improve our patients’ experiences. Please feel free to contact us with any questions you may have.


(QIP) Schedule A for 2020-2021

(QIP) Schedule B for 2020-2021 

(QIP) Schedule A for 2019-2020

(QIP) Schedule B for 2019-2020

(QIP) Schedule A for 2018-2019

(QIP) Schedule B for 2018-2019

2018-2019 QIP Progress Report

(QIP) Schedule A for 2017-2018

(QIP) Schedule B for 2017-2018

2017-2018 QIP Progress Report

(QIP) Schedule A for 2016-2017

(QIP) Schedule B for 2016-2017

2016-2017 QIP Progress Report

(QIP) Schedule A for 2015-2016

(QIP) Schedule B for 2015-2016

2015-2016 QIP Progress Report

(QIP) Schedule A for 2014-2015

(QIP) Schedule B for 2014-2015

2014-2015 QIP Progress Report

All of ESHC's Executive Team will have a portion of their salary directly linked to achieving the goals set for the corporate objectives under the QIP.

The Executive Team consists of:

  • the CEO
  • members of Senior Management who report directly to the CEO, and
  • the Chief of Staff


View the Performance Based Compenstion (PBC) Plan
View the PBC Improvement Targets & Initiatives
View the Excellent Care for All Act and quality improvement plans.