Visiting The Hospital


Family Presence

Additional Information


At Erie Shoes HealthCare, our top priority is to support our patients' care journeys while recognizing our need to keep all patients, staff and community members safe. We realize that family members, friends and loved ones are essential to a patient's care experience, and we encourage their involvement.

When Visiting a Loved One:

Please do not visit a patient in the hospital when you are feeling unwell. All visitors are expected to follow these three rules for visitation:

  1. Maximum two visitors at the bedside at a time.
  2. In some cases, additional precautions, such as wearing a mask, gown or other personal protective equipment, must be taken before entering patient rooms. Please follow the additional precaution measures listed on patient doors if applicable.
  3. Visitors may bring food, coffee or other beverages for loved ones. Likewise, when visitors are present, patients may eat or drink in their room. Visitors are allowed to eat or drink in patient rooms or in the hospital cafeteria on the 1st floor.

What does this mean for patients and families?

  • Two family members at the bedside at a time between 8 am and 8 pm
  • One designated family member at the bedside between 8 pm and 8 am 

outpatients (diagnostic imaging or general surgery clinic, OB Triage)

ONE designated caregiver may accompany the patient, providing there is space for physical distancing in the waiting areas.

Woman in Labour

The patient will choose support persons/visitors with no time restrictions, with only two support persons at the bedside.

If the Woman in Labour is confirmed or suspected of COVID-19:

  • Visitors remain with the patient in the same physical environment throughout the care delivery,
  • The clinical team can provide visitors with a safe environment and teaching for infection control. 

Additional Information



All OUTPATIENTS AND VISITORS are encouraged, but not required, to wear a mask unless additional precautions are in place for a specific patient. Masks are required in high-risk areas like the Emergency Department and Intensive Care Unit.